Privacy Policy


SECTION 1 - What Do We Do With Your Information?

When you make a purchase from our shop, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, and email address. When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. If you give us permission, we may send you emails about our shop, new products, and other updates.

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**SECTION 2 - Consent**

**How Do You Get My Consent?**

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we need your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

**How Do I Withdraw My Consent?**

If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, use, or disclose your information at any time by contacting us at contact@tilehub.com or mailing us at:

Tile Hub
503 Julia Cir
California, US 93230

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**SECTION 3 - Disclosure**

We may disclose your personal information if required by law or if you violate our Terms of Service.

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**SECTION 4 - Third-Party Services**

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions. We recommend reading their privacy policies to understand how your personal information will be handled.

When you click on links on our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our shop may use Google Analytics to help us understand who visits our site and which pages are being viewed.

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**SECTION 5 - Security**

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted industry standards.

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**SECTION 6 - Cookies**

We use cookies to enhance your experience on our site. You may choose to opt-out of cookies by adjusting your browser settings. Here is a list of cookies we use:

- _session_id: Allows Shopify to store information about your session.
- _shopify_visit: Tracks the number of visits to our shop.
- _shopify_uniq: Counts the number of visits by a single customer.
- cart: Stores information about the contents of your cart.
- _secure_session_id: Stores sessional information securely.
- _shopify_country: Used to remember your country selection for a better shopping experience.

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**SECTION 7 - Age of Consent**

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use this site.

**SECTION 8 - Changes to This Privacy Policy**

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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**QUESTIONS AND CONTACT INFORMATION**

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at contact@tilehub.com or by mail at:

Tile Hub
[Re: Privacy Compliance Officer]
503 Julia Cir
California, US 93230